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Terms & Conditions | Adam Curtis Online

All of the prices shown are in GBP.

We accept payment by most major credit and debit cards securely through PayPal which accepts a selection of different payment methods. Please select your chosen method of payment at checkout.

Purchasing

All items offered on our website are subject to availability.  To purchase any of the items on our Web Site, click the "Add to Basket" button shown on each product page.  When you place an order we will send you an e-mail confirming receipt of your order and containing the details of your order. Essentially, we offer free UK shipping on all orders over £15.00 which means a small UK shipping fee applies to yarn orders under that value.  We aim to dispatch all online orders within 2-3 working days. Please keep in mind that we are a small company and it may take us a little longer during busy periods. We always get our orders out as quickly as possible.

Returns

Due to health and safety, we cannot accept returns on any opened and/or used items unless they are found to be damaged or faulty.  All our products have been checked by hand to make sure they meet our high standards.  Please contact us before attempting any return for more information.

Statutory Rights

These Terms and Conditions do not affect any of your statutory rights.

Competitions and Mailing List

By entering any of our competitions and/or signing up to our mailing list, you agree to subscribe to our newsletters and you will be contacted with marketing emails.  Your information will never be shared with third parties and you may unsubscribe at any time.

Competition Rules

One entry per person per email.  

Repeat entries or entrants using Automated Competition Entry Services will be disqualified.  

Company info

Curtis International Ltd. trading as Adam Curtis Online and The Real Shetland Company Ltd.

VAT No 447 5437 28

COMPANY REGISTRATION NUMBER - 6538174

Telephone number - 01423 734723